WHAT OUR CLIENTS SAY

Hi Cindy,
Hope your doing great! I wanted to tell you what a wonderful time we had in Costa Rica!!!
When you get a chance give me a call please. Thank you for all your hard work and patience  with us especially me.
Cathy..
Pura Vida!!

Just a message to thank you for rearranging our holiday when the osa peninsular was flooded and hurricane Otto arrived.

Rancho Naturalista treated us exceptionally well, giving us warm welcome and arranging excellent bird tours.

Lisa ensured that my wife’s food allergy was well accommodated and the guides Harry and Luis were exceptionally good.

They turned disaster to success! Many thanks!

Julian and Anne

Cindy,
We have been back over a week now and just coming around to the idea that we are no longer in Costa Rica !
Just wanted to say thank you for covering everything during the trip, it was an unforgettable experience.
Finally thank you for “Costa Rica from Above”, it is giving us ideas for our next trip.
Best Regards

Cindy.
GRACIAS POR TODO.
La hemos pasado de lo mejor.
Espero volver a contactarla y que fuera pronto. Todo estuvo mejor de lo esperado.
Tenga por seguro que los recomendaré con todos mis amigos cuando viajen a Costa Rica.
PURA VIDA!

Cindy hi
Just a note to say sincere thanks for your help on the trip.

It worked out great. San jose was good, hotel great, transport in general v good, monteverde was terrific, and playa hermosa was super.

You have a lovely country,nice people, a great future, and I hope we can make it back.

So , cindy, many many thanks for your time and effort.

Best wishes

Pat Ridge

Good morning Cindy,
We are at the airport waiting for takeoff.
I just want to thank you for all your help and detailed attention to every part of the trip.
Everything was so well taken care of and extremely enjoyable.
Take care,

Rabia Ajam Nuqul

Good morning Cindy,

It was a fantastic trip and I and confident that we will be visiting again! Thank you so much for all of your help.
Cheers

Carola and Amy.

Hi Cindy,

Matthew and I had an amazing time in Costa Rica. You have a beautiful country and even more beautiful people.
Every excursion was perfect. It was a trip we will never forget. In fact, we are already discussing when we can return–and get to see Rincon de la Vieja.
When we do, we will contact you to help us make sure we see other spectacular areas of CR.
Thank you so much for help!
All the best and Pura Vida!

Carol

Hi Cindy,

Thanks so much for your help with everything. And I appreciate the two free meals! Overall everything went smoothly and all the attractions where great.

When I come back to Costa Rica, I’ll be sure to get in touch again.

Thanks!
Ryan

Mil gracias por todo, fue una experiencia formidable, cada detalle fue perfecto, los tours, los lugares, los guias y la gente, nos vamos enamoradas de este hermoso país! !!!

Pura vida!!!!!!!!

Dear Sir or Madam

We recently spent a two week vacation in Costa Rica and used the services of Travel Excellence for transport and transfers between various locations.
May we take this opportunity to say thank you for providing such an excellent service.

All arrangements were organised very professionally and the itinerary was very easy to follow. This contributed greatly towards our vacation enjoyment.
All drivers were prompt, courteous and ensured that each journey we made was as comfortable and interesting as possible.
Could you please pass on our thanks to Hilda, for organising our transfers, and to your drivers whom we had the pleasure of travelling with.

Kind regards
Mr & Mrs Handley

Dear Glenn,

We have all been having such a fantastic holiday! Thank you so much for all the amazing hotel rooms and great activities you organised for us. It has been a wonderful family holiday, and I am very grateful. We are now relaxing in style at the Andaz. I will be happy to give you lots of positive feedback when we get home – all the guides and drivers have been so nice and knowledgeable and helpful. What a great experience!
Thank you,

Nicola

Hi Guys,

I am so sorry about the late notice! I just wanted to take a second to thank you for the amazing trip I had through you guys a few weeks ago. The entire trip was flawless! We had the best time ever and really appreciate the effort you guys made to make our trip one of the best we’ve ever had. The hotels were amazing as was the transfers to and from the airports and the ease of getting and dropping off the rental car was great as well!

Next time we come to Costa Rica we will definitely reach out to see if you guys can assist in the trip planning!
Thanks again!

Bob

Hi Cindy,

Thank you so much for organising such a great trip. We absolutely love your country and sincerely hope to come back again in the future.

Best regards,

Jeremy and family

I would like to thank Kathya Calderon at Travel Excellence for her friendly and professional service during my recent trip to Costa Rica with my daughter.

During the first couple of days we decided that rather than maintain our original itinerary we would hire a car and do some independent travelling. This involved cancellation or rescheduling of hotels, transportation, booked activities and an internal flight, all at very late notice.

Despite this Kathya was most accommodating and when it came to reinstating some of the accommodation and activities she was again there to help.

Even after the trip, when paid for rafting photo’s hadn’t arrived, Kathya was able to rectify the situation.

As a director of an insurance industry organisation in London I know how important it is to provide good customer service.  My experience of Travel Excellence was that the service was more than good… it was excellent!

Congratulations on running such a professional business.

Regards

Trevor Moss (UK)